Product Quality Test Engineer – Chassis Module
Posted on :
08-11-2022
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Job Description
The Product quality test engineer will interface with sales and service teams, to develop, test and resolve customer issues. The role requires working directly with quality, engineering, manufacturing, service, parts centers, to determine, test, develop cause and manage field quality issues to resolution. This position is responsible for providing test results and reporting on all activities to stakeholders and management.
Responsibilities:
- Subject Matter Expert (SME) for the Chassis module group, lead technical discussions with manufacturing and engineering while pushing for timely response and completion of systematic problem resolution.
- Interface, investigate and assist in the completion of corrective actions and drive continuous improvement initiatives.
- Support and lead conference calls between all parties during issue resolution.
- Oversee compliance with technical and organizational requirements including sharing, uploading and maintaining logs on warranty & issue management systems.
- Good understanding of NHTSA standards, Lemon Law and QMS.
- Possess experience and knowledge of Dealer Management System (DMS) and ability to mine quality data into presentation worthy form.
- Track, Maintain and Report KPIs as defined by the QMS.
- Participate in and/or lead quality initiatives with new vehicle launch process, NPI process and early detection warning strategy and reflash activities.
- Interface and work with field quality engineer on-site to resolve quality or delivery related issues.
- Lead correction action plans and containment as required. Maintain clear records of such events.
- Reporting on summaries, and presentations in presentable and shareable formats with executive management as required.
- Lead quality engineering initiatives as required in part recovery and vehicle condition reports.
- Must be able and willing to travel 30%-45% of the time within territory as required in order to fulfill job responsibilities and sometimes with little notice.
Minimum Requirements:
- B.S in Engineering required.
- 5+ year's experience in automotive and quality engineering with an understanding of standards and procedures.
- Production support experience in a technical or manufacturing environment.
- Requires technical background and understanding of electrical engineering, mechanical and software engineering with experience on chassis vehicle module group.
- Good interpersonal and teamwork skills.
- Ability to work in a fast-paced work environment.
- Exceptional critical thinking skills
- Good communication skills.
- Able to work without supervision with results driven focus
Additional Responsibilities:
- Participate in OrangePeople monthly team meetings, and participate in team-building efforts.
- Contribute to OrangePeople technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About us:
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & technologies, innovative training & education. An ideal OrangePeople Person is a technology leader with a proven track record of technical achievements and strong process/methodology orientation.
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & technologies, innovative training & education. An ideal OrangePeople Person is a technology leader with a proven track record of technical achievements and strong process/methodology orientation.
Employment Type
Full Time
Key Skills
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