Service Technician 2

Description:

Pay Rate: $25/hr.

* Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely. * Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.* Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment. * Supports in generating sales leads for pre-defined service offers and contributes to planning activities. * Adheres to defined processes and applicable regulations. In Administration / (Technical) Customer Services: Incumbent is expected to cope - due to experience - with multiple choice situations in number of processes and routines. Thinking is about applying / adapting the "right" procedure to a process or an issue arising. Unexpected situations need effective solution.In Production: Operates with a range of machines and equipment, which effectively need different parameter setting and intensive control of production process. May include automated line production control in relatively medium complex environment. Or: operates in the set-up, maintenance, repair and/or installation of dedicated machines in the production line.In Assembly: Contributes to fairly complex, however routine and repetetive assembly processes, where a team of differently qualified specialitsts is involved. Assembly process for one item may take hours or even more then one day to complete. System or product might be customized, designed for specific needs. "Vocationally trained Operator / Administrator": Deliver full range service in a defined and focused technical or administrative area of work, while clear input / output relations and generic and /or work specific guidelines, procedures are given or available. Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience, in specialized processes, techniques and systems used in office, production or lab environment. In Administration / Customer Services: Position operates major parts or full spectrum of dedicated specialized standard software packages. Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.In Technical Customer Services: Service group employee, serving internal and external customer with technical or administrative standardized services and processes, to complete or add the delivery according to service level agreed. In Production: Automated line processing and controlling, or operating with a broader range of production machines in production lines are examples for this level or work.Typical positions: Mechanic Technology Operator, Floor Assembly Operator, Administrative Functional Support 3 year vocational training + 3 years practical experience needed Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused 3-year vocational training period.

Spotlight Call Notes:
Install and support energy management systems for clients such as Big Lots, Michael's etc..
Work with installers to program the systems and maintain it throughout the life of it.
Looking for electricity, HVAC experience and strong programming/computer systems.
Networking is a must, along with schematics, wiring.
Not looking for Sysco network engineers but more so folks whom have been HVAC techs, support HVAC companies, electricians, etc..