NJATCSU Business Systems Consultant

The Business Systems Consultant serves as a business analyst for projects involving critical data processing systems for the New Jersey Judiciary. BSC should expect to be involved with testing and work on the Helpdesk.




Excellent communication is Required as well as Excellent Customer Service Skills.

Note: Hybrid position; 2 days in-office, 3 days remote

Information Technology Project Development work experience and/or Function/Business Process Analysis work experience. Developing workflows, mockups, requirements, testing and production support for projects.

RELEVANT WORK EXPERIENCE: 6 to 8 yrs.

Skills Required:
- Excellent communication and customer service skills
- Strong skills in Microsoft Visio
- Experience with developing systems via a structured SDLC methodology
- Experience with testing, training and user support
- Experience with UI design
- Ability to analyze and document complex business processes and work flows, and propose areas for improvement
- Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information
- Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules.
-Customer Service / Helpdesk experience

Responsibilities:
The BSC will be responsible for the development and documentation of business requirements, create User Interface mockups, assist the technical teams in the development and documentation of technical requirements, test the resultant software (including user Acceptance Testing), create instruction manuals and teach the system to end users. The BSC may also be called upon to perform limited project management functions.

- 3 years of relevant experience; 5 plus years in particular application area

- Accredited college training may substitution for the required work experience with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.)

- Accredited graduate training in Business Administration, Information Technology, or a related area may substitute for the required work experience with a maximum substitution of two (2) years. (Fifteen (15) semester hours in Information Technology or a related area is required in either the undergraduate or graduate training).

-Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.)

-Two (2) years of work experience as a Project Manager-Associate; Quality Assurance Senior Analyst; Business Systems Consultant-Intermediate; Quality Assurance Analyst may substitute for all of the required experience.

- 4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader.




Required/Desired Skills Skill Required /Desired Amount of Experience Experience with developing systems via a structured SDLC methodology Required 5 Years Strong skills in Microsoft Visio Required 5 Years Experience with testing, training and user support Required 5 Years Experience with UI design Required 5 Years Ability to analyze and document complex business processes and work flows, and propose areas for improvement Required 5 Years Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information Required 5 Years Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules. Required 5 Years Customer Service / Help Desk Required 3 Years 5 years of relevant experience; 5 plus years in particular application area Required 5 Years 4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader. Required 4 Years Questions No. Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 Please list candidate's email address HERE that will be used when submitting E-RTR. Question3 One hour unpaid lunch. Do you accept this requirement? Question4 Fingerprinting full state & federal background check to be completed by the state. Question5 Where is the candidate geographically located?