SRE DEVOPS ENGINEER

UNIX and Oracle ( Unix Shell scripting and Oracle SQL)

ITIL process knowledge is mandatory

Production support experience 5-7 years

Splunk and Dynatrace Monitoring tools, knowledge of tool usage , logs review, dashboard creation is required

Ability to support Java batch applications/Java web-based applications/Java Cloud applications (Anyone)

Customer interview will be there

Good communication skills are required

Additional Details

o This is prod support Role, not a developer role

o Java, C++, DevOps Good to have skills

(Our mission is to protect, provide for, and progress the software

and systems behind all of Mastercard services with an ever-watchful eye on their availability, latency, performance,

integration, and capacity to ensure the ultimate customer experience).

Must posses strong documentation & communication skills

Demonstrate working knowledge of automation principles

Must be able to understand the Mastercard defined standard operating procedures and playbooks

Must be able to understand Two factor authentication (2FA) fundamentals

Good understanding of Change Management Duties - Create, Manage Review, Approve, &

Implement changes as appropriate to duties of your team.

Understanding of Active Directory (Users/Groups)

Must to have :

o Chef, Jenkins, Groovy, Shell Scripting, Powershell Scripting, Version Control Systems such as GIT/SVN

o ITIL/ITSM Fundamentals

o Client/Server Relationships

o Operating System Navigation

o Network Fundamentals

o Logging and Monitoring basics

o Relational Database interaction with Simple Query Language (SQL)

Technical skills - Good understanding of all/some of the concepts mentioned for lower levels

Good to have skills

o ITIL/ITSM Principles and Practice

o Stack Trace Analysis (TCP Dumps, Heap Dumps, CPU/memory analysis, Thread dumps)

o Load balancers and application firewalls (WAFs)

o Logging and Monitoring methods, standards and tools

o DevOps Concepts & Tooling

o Resiliency, High Availability & Business Continuity Planning/Management

o Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts