Intune Application Packager

Intune Application Packaging

Location: Frederick, Maryland-Remote to Start

Job Description & Qualification

• Proficient in Microsoft Intune software administration, software packaging and deployment
• Responsible for creating and testing Windows software installation packages, their maintenance, customer support and developing automated testing methods, reducing the need for manual task
• Hands on development, standardization, execution, and management of all 3 rd. party software deployments to Intune managed devices in production from end to end
• Including testing, validation, deployment schedule, communications, change record creation, deployment, stats for each deployment and troubleshooting failures to drive towards 100% success rate
• Design and maintain reporting dashboard to track software deployments
• Provides guidance/training to more junior staff including cross training of resource across the team
• Generate and maintain operational and other procedural documentation
• Research and recommend innovative, and where possible, automated approaches for anything related to software packaging and deployment
• Ability to Package, Stage and Deploy application using Intune.
• Ability to perform Application Discovery
• Expertise in software packaging tools (e.g., Install Shield, Admin Studio, App V, ThinApp, XenApp)
• Creating Packaging using PSADT in Intune
• Proficient in scripting languages (e.g., VBS, Batch Scripting and PowerShell).
• Proven ability in software distribution tools (e.g., Intune)
• In-depth knowledge to manage and produce MSI packages from legacy applications and create transform files for vendor based MSI
• Minimum 5+ years overall professional experience
• Expertise in SCCM and Intune co-management environment is preferred.
• Ability to configure Windows 10 update rings (Intune)
• Ability to configure Windows 10 feature Updates (Intune)
• In-depth knowledge to manage and produce MSI packages from legacy applications and create transform files for vendor based MSI's
• Application lifecycle management using Intune (Packaging, Distribution Deployment, Reporting, Retire)

Role and Responsibilities :

• Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update, or patch to be sent electronically to an end user workstation or device within a client environment.
• Complete software packaging per the information listed in the package requirements form. and activities to required timelines
• Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure package operates successfully in the customer environment
• Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
• Schedule distribution of software packages to target audience through distribution tool within the required duration and time frame and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process
• Update workflow management tools to ensure all Software Distribution activities are tracked and recorded
• Report any issues that may compromise the distribution timeframes or success
• Perform software distribution remediation on unsuccessful endpoints per account procedures
• Provide deployment reports, drive actions with relevant teams to make sure 100% success ratio is achieved.
• Perform monthly patching and ensure 100% compliance.