Office assistant

Qualifications /Requirements

High School Diploma/GED required.

6 months to 1 year of housing lease experience.

Certified Occupancy Specialist (COS)

Site Compliance Specialist (SCS)

Primary Responsibilities

Present properties and provided amenities in a positive light to prospective tenants

Act as a landlord for property owners and help them navigate the property market

Advertise available properties using a variety of media and promoting materials

Determine the needs, living standards and economic viability of prospective customers

Confirm rental application data and personal references

Stay knowledgeable of the property market status

Provide information on all aspects of properties (expansion, zoning, crime, etc )

Negotiate leasing terms and conditions and close deals

Ensure proper maintenance and inspect properties periodically

Essential Skills and Abilities

General office duties including answering phones, creating memos, email correspondence and knowledge of HUD

regulations/policies.

Ability to use statistical data for the recertification process, ability to determine resident turnover and reasons why

residents are moving, ability to determine resident needs.

Ability to communicate with residents, other site level staff, corporate office staff, vendors, and contractors.

Ability to organize and maintain tenant files, coordinate monthly activities and maintain waiting list.

Ability to design flyers, calendars, bulletin boards, activities and forms; ability to promote property through marketing

and leasing efforts.

Ability to motivate others and operate as a team; ability to take initiative and delegate work to others; ability to handle emergency situations.

Ability to calculate social security rates, rent payments, and prorates; ability to maintain purchasing and declining balances.

Computer Skills: Outlook, Excel, Word, Internet, One Site.

Other Skills: Customer Service, Confidentiality, Patience, Professionalism, and Teamwork