Senior Technical Account Manager (Custom Solutions)

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!



What youll do:


Senior Technical Account Managers oversee integrations with clients, inventory/publisher partners, data partners and others. The TAM is responsible for guaranteeing the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance. They serve as liaisons between our partners and Engineering teams. This candidate isnt expected to buildsoftware, butwill be leveraging multiple technologies and tools to manage complex & custom integration projects. The Technical Account Manager should be a solution-oriented advisor and
must be able to understand and communicate advanced engineering concepts to non-technical stakeholders
(link removed) addition to serving as a technical advisor the Technical Account Manager will also help identify new opportunities where our products can better help our partners businesses.



SKILLS SUMMARY:

Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities.
Greatwritten & verbalcommunication skills this candidate will interact with some of our companys largest clients and partners. Its important to provide timely, professional customer service while making sure the projects stay (link removed)ndidateswillalso be responsible fordocumentingthe clients project and keepingthe team up to date on the status of the project
Project management abilities this candidate will be managing long-term (multi-month) integrations, and will be responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward. Superb attention to detail is an absolute must. Experience with a formal project management method is a plus.
Ability to influence people Clients often come in with an idea of what they want todo and thiscandidate will be responsible for advisingthem on the best possible solution, even if its not what the clientinitiallythought they wanted. This personwill become a technicalexpert andmust be able to act accordingly to consult with the client on their best solution.
Fast learner Candidate must be able toquicklygrasp&learnnewtechnicalsubjects andbe able to explain them to others.
Selfless Team Player The person in this role will interact with business, engineering, product and clients, representing many different types of personalities and opinions. Candidate must be able to communicate and navigate between all parties.


Who you are:

5+ years of work experience in a technical client-facingrole
Bachelors degree from an accredited four-year university
Proficient working knowledge ofExcel, Office and Outlook is a must
Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
Demonstrable creative thinking and problem-solving abilities
Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
Experience working with clients, product, and engineering teams - with the ability to breakdown complex concepts to non-technical stakeholders
Experience with digital advertising technology is a major plus



Our Compensation and Benefits (for Colorado residents only)
Base Compensation Range: $60,291 - $90,437

In accordance with Colorado law, the range provided is The Trade Desks reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills and abilities. The Trade Desk also offers a competitive benefits package. Clickhere to learn more.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.