Insurance Customer Service Staff (Motor/Property Insurance Accou
Posted on :
24-10-2022
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
24-10-2022
Job Description
Healthcare Customer Service Associate
Work Set-up: Onsite
Schedule: Nightshift
Qualifications:
With at least 1 year of BPO experience handling a Healthcare Account
Experience in radiology accounts / digital imaging centers is a plus
Excellent communication skills
Willing to work in night shift schedule
Job Description:
Informs customers about available services and assesses customer needs
Gathers information, researches concerns, and provides resolution
Open and maintain customer accounts by recording account information
Assist in setting appointments for patients and double-check appointment confirmation
Answering telephone and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members'
benefits
Work Set-up: Onsite
Schedule: Nightshift
Qualifications:
With at least 1 year of BPO experience handling a Healthcare Account
Experience in radiology accounts / digital imaging centers is a plus
Excellent communication skills
Willing to work in night shift schedule
Job Description:
Informs customers about available services and assesses customer needs
Gathers information, researches concerns, and provides resolution
Open and maintain customer accounts by recording account information
Assist in setting appointments for patients and double-check appointment confirmation
Answering telephone and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members'
benefits
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Key Skills
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