Front Office Assistant I

DUTIES:

Under the direction of the RN Center Manager, performs a variety of clerical duties and front office operations in support of the patient care activities of the department. Ensures patient flow on clinic days with continuous communication. Is proficient in Affinity and SCM information systems. Has the ability to schedule appointments for multiple physicians.

The Front Office Assistant displays and practices a work-style that reflects the mission, vision and values of the Advanced Endoscopy Center, as well as the Organization. Participates in the continuous quality improvement process as required. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventive maintenance

SKILLS:

Required:

Basic keyboarding skills at 35 WPM.

Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel.

Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills; able to work in a team environment.

EDUCATION & EXPERIENCE:

Required:

High School Diploma or equivalent.

Minimum one (1) year clerical experience, including filing, use of calculator and basic telephone skills.