Employee Experience Manager M/W

The company

Hightekers is an exclusive network of experts, bringing together the best talents in IT consulting and scientific and technical engineering. Hightekers is currently experiencing strong growth in France and internationally with its innovative and scalable solutions. Our platform offers innovative services to consultants in order to develop their business while accessing a network of the best IT consulting and engineering talents.

To help our growth and move towards the scalability of our business, the HR department creates a new position ! The employee experience manager manages, tracks, and runs the process to provide the best employee experience. 

He has to understand the employees’ perspectives, stay connected with them, and make them feel like a part of the company’s success. The job of employee experience managers revolves around all the aspects of the employee life cycle

The role : 

• Conduct employee surveys, peer-to-peer conversations

• Define and analyze KPIs 

• Set up internal social rewards

• Check the overall experience

• Build strategies to improve the employee experience and work culture and understand the needs of employees

• Define a feedback system and implement a feedback culture

• Work with TA on retention

• Create a newsletter, work on the “FAQ”, and animate our people per population (support & consultant)

• Organize events

• Work with the team on our HR blog 

The successful candidate will have the following personal qualities:

• Rigor, analytical and process skills

• Strong sense of highly client centric

• Ability to think and work outside the box

• Highly organized, detail oriented with exceptional project and time management skills (respect of deadlines, coordination between stakeholders, anticipation of milestones)

• Organization and priority management

• Team player, positive and constructive approach

• High level of confidentiality and trust

• Excellent interpersonal skills and ability to interact and build relations with different cultures (internally and externally)

• Sense of service and empathy

• Pedagogy and patience

• Ability to synthesize in a simple and structured way

• Ability to work in a fast-paced

• Fluent in French and English (oral and written), all others languages is a plus

• Able to travel

You are a master of :

• Excel

• Powerpoint

Process :

• 1st step : Interview with the HR Manager 

• 2nd step : Study case

• 3rd step :  Interview the HR Director and the International HR Manager & presentation of the case

• 4th step : Interview with our CEO