Director, KYC Compliance (Hybrid)

Purpose of JobWe are seeking a talented Director, KYC Compliance to work a hybrid schedule from one of our regional offices in Charlotte NC or San Antonio TX.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds collaborating in-person in the office and working from home when needed to achieve focused results.

The Anti-Money Laundering/Know Your Customer (KYC) Director position provides program operational oversight and compliance solutions for USAA and its affiliates by developing, implementing, and administering KYC processes, procedures, and Standards. The KYC Director will lead the KYC Operations Team in implementation of compliance solutions and provides direction to support Enterprise AML Compliances mission and goals to include the KYC Operations process, analytics and regulatory reporting.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.


Primary Responsibilities:

Maintain subject matter expert knowledge of specific legal and regulatory requirements regarding BSA/AML/KYC.
Oversee KYC activities in accordance with Enterprise Compliance standards.
Understand the changing regulatory landscape and the company's key challenges to provide oversight and guidance to KYC Team, Enterprise AML Compliance, the Business Units and affiliates.
Utilize advanced leadership in interacting with, KYC Team, Enterprise AML Compliance, Business Unit stakeholders or regulatory agencies.
Develop and maintain operational metrics and manages quality of work products for KYC Team.
Proactively identify strategic and tactical regulatory solutions by providing BSA/AML/KYC subject matter expertise for projects, processes and product initiatives.
Respond to regulatory, Testing and Audit requests.
Build and direct a team of employees for assigned functional area through ongoing execution of hiring, development, retention, performance management, and other personnel activities.
Develop, monitor, and analyze budgetary and/or operational performance of department resources.
Anticipate and identify opportunities, solutions, and directs cross functional teams through the problem resolution process.
Identify risks and issues, communicate recommendations for solutions/mitigation and ensure issues with recommendations for solutions are escalated to KYC Management and other key stakeholders for remediation.


Minimum Requirements:

Bachelors degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (12 years in lieu of degree)
8 + years of relevant work experience in Anti-Money Laundering/Know Your Customer, compliance, or work experience in a financial services company, regulatory organization, legal, or consulting firm.
3+ direct team supervisory or management experience.
Expert knowledge of BSA/AML/KYC regulatory requirements, laws and other relevant industry regulations.
Advanced understanding the Bank Secrecy Act, AML regulations, and the USA PATRIOT Act.
Previous experience developing executive briefs and presenting to key internal and external stakeholders.
Demonstrated ability to communicate effectively at all levels of management.
Advanced presentation, prioritization, communication and problem-solving skills.
Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.


Preferred Experience:

3+ years of experience in KYC Governance.
Experience working with Senior Management and influencing in a matrixed environment.
CAMS Certification.
Advanced Degree.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is:
$106,800 $192,300*


Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.


*Geographical Differential:
Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.


Shift premium:
will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.


Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit
USAA Total Rewards

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Relocation
assistance is
not available
for this position.




USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.