Customer Data Platform (CDP) Technical Lead

Hi,

Hope you are doing well today.

My name is Najeeb and I am an IT Technical Recruiter from Tekishub based in Wilmington, DE, if you feel comfortable with the requirement reply me ASAP

Quick Response is Appreciated.

Position : Customer Data Platform (CDP) Technical Lead

Duration 6-12 months+
Location: Miami, FL (Initial Remote)

Key Responsibilities

The Customer Data Platform (CDP) Technical Lead should be a demonstrated expert in technical aspects of product implementation and partnership engagements that lead to the successful delivery of CDP projects.

- Support implementation of Tealium Customer Data Platform to support exceptional customer experience.

- Serve as one of the Subject Matter Expert for Telium Customer Data Platform, and implementation of media, marketing and enterprise use cases.

- Provide insight to CDP implementation best practices.

- Partner with Enterprise Integration and Data Teams to explore ways to enhance data quality and reliability for collection and consumption of events to/from the CDP.

- Identify, design, and implement internal customer data platform process improvements (e.g., automating manual processes, optimizing data delivery, re-designing digital infrastructure for greater scalability)

- Work with stakeholders assist with customer data platform related technical issues

- Responsible to define & maintain marketing technology reference architecture and technical roadmap in alignment with our product and marketing strategy and IT enterprise architecture

- Work closely with internal marketing team and their external agencies on an ongoing basis to ensure that capabilities are available in step with their requirements

- Ensure the CDP implementation conforms to security, legal and compliance requirements.

- Identify and proactively manage risk areas, and ensuring issues are seen through to complete resolution as it relates to CDP implementations.

Skills Required

- 5+ Experience leading Telium Customer Data Platform enterprise implementations.

- Overall 8+ years of experience in Mar-Tech, Marketing Data & Analytics, CDP, personalized web, SSO and platform architecture

- Expertise with implementing pre-built or building best-in-class, reusable and scalable enterprise connectors for integrations with enterprise applications.

- Minimum 3 year of hands-on full lifecycle CDP implementation experience on platforms like Tealium AudienceStream, Tealium IQ, Telium API Hub, etc.

- Experience with Technologies and Processes for Marketing, Personalization, and Data Orchestration.

- Experience with data architecture (ideally with marketing data) using batch and/or real-time ingestion

- Experience performing root cause analysis on marketing data and processes in the Customer Data Platform to answer specific business questions and identify opportunities for improvement

- Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally

- Experience supporting and working with cross-functional teams in a dynamic environment

Preferred Skills

- Exposure to the latest AEM Cloud Service is a plus

- Strong communication and presentation skills and the ability to be a technology visionary

- Strong understanding of SDLC methodologies (Agile, SCRUM)

- 5+ years of experience with REST APIs, API security, SSO, architecture and implementation

- 4+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure

- Ability to work independently and be a self-starter - Knowledge of Data Governance and Data Privacy concepts and regulations a plus

- Strong planning and organizing skills including the ability to manage several work streams simultaneously.

- Excellent analytical & problem-solving skills