Client Executive

Job Description For Posting

Senior Client Executive:Marsh Insurance Brokers (Malaysia) Sdn Bhd




Marsh Insurance Brokers (Malaysia) Sdn Bhd
is seeking candidates for the following position based in the
Q Sentral, Kuala Lumpur
office:



Senior Client Executive




What can you expect?


Join Global Leader in Insurance Broking and Innovative Risk Management Solutions

A team of diverse professionals across the globe, dedicated to helping clients manage some of the worlds most challenging and complex risks awaits

Dedicated learning and development programs



What is in it for you?


Attractive benefits coverage which includes Optical and Dental

Modern Smart Office Workspace in the heart of Kuala Lumpur



We will count on you to:


Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.

Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.

Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work, generating and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.

Manages account concerns or issues encountered and successfully addresses small and complex problems in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.

Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.

Begins to build relationships with professional counterparts at client organizations.

Maintains a fluency in the Company's various service offerings and market trends to enrich work performed and develop sales capabilities.



What you need to have:


A degree holder from any field

3-5 years of experience in Account Management within the Employee Benefits Insurance industry

Sound knowledge in Employee Benefits Insurance products or services

Willing to contribute to expand your clientele coverage by engaging in business development activities when required

Outgoing and independent in nature

A people person and good communication skills in English and Bahasa Melayu



What makes you stand out:


Solid experience in Employee Benefits or General Insurance client servicing

Have excellent communication skills with the drive to expand your knowledge



Marsh McLennan(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching$17 billion,Marsh & McLennanhelps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshadvises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.Guy Carpenterdevelops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.Mercerdelivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, (link removed), follow us onLinkedInand (e-mail removed) subscribe toBRINK.