Apply today to be one of our clients Call Center Agents with career growth opportunities! You must maintain a positive, empathetic, and professional attitude responding promptly to customer inquiries. This position is fully remote.
As a Call Center Agent, you will:
Successfully assist callers with regards to general service questions, billing, monitoring, and specialty queues to deliver on the clients brand reputation in a prompt manner
Possess a pleasant phone presence and ability to adapt quickly to systems, platforms, and technology
Communicate ideas to change the business have an eye for details and excellent follow-up
Be an expert in the clients brand, products, and services to answer all customer questions
Attract and retain customers by answering suggesting information other products and services to meet their needs
Keep records of customer interactions, transactions, comments, and complaints
Contribute to team efforts by accomplishing related results as needed