Company DescriptionJob Description
We're looking for a Sales Operations Manager to serve as a strategic business partner to top-line leadership within the Procore Partner Sales organization. In this role, you'll be a key partner to Partner Leadership and leverage a mixture of strategic, analytical, and execution skills to drive our go-to-market objectives and optimize Procore's revenue acquisition efforts. With Procore positioned to continue incredible growth, the Sales Operations teams drive more predictable revenue.
As a Sales Operations Manager, you'll partner with Partner leadership teams to uncover business needs and drive their outcomes in partnership with revenue operations, systems, and enablement teams. You'll use quantitative data, feedback from the floor, and a deep understanding of our corporate initiatives and internal workflows to drive positive outcomes.
This position reports into the Director, Global Field Operations, and can be based out of one of our US offices or remotely. We're looking for someone to join our team immediately!
What you'll do:
Partner with the Insights team to identify metrics, analyze trends in the business, and drive the dialogue, storytelling, and recommended plans of action with our Partner Sales team
Act as a communication partner to turn these insights into positive action in the field
Support end-to-end optimization of Partner Sales Processes including knowledge of best practices in a partner sales ecosystem
Create and execute operating cadences for the pipeline, forecasting, renewals, and customer support.
Support and drive the go-to-market infrastructure and processes across new markets, products, and services
Identify opportunities to optimize the lead-to-order and partner referral process continually
Optimize the redesign or integration or Procore's processes and technology in partnership with the systems team
Build a strong internal network of experts and resources that can help drive effective change within their segments
Lead strategic initiatives to improve the scalability, agility, and efficiency of the Procore revenue operating model in its ability to identify, design, deliver and improve solutions to our customers' business problems
Complete qualitative and quantitative analysis as required to identify root cause deficiencies in the operating model, or to track the effectiveness of improvements
Maintain global playbook for common field/sales policies and processes (e.g. Global Account Management, Splits)
Coordinate with Global Enablement to define and deliver training to facilitate adoption of new field processes resulting from Business Operations initiatives
Serve as subject matter expert in regards to process improvement, org design, and management/measurement systems
What we're looking for:
BS degree is preferred; MBA or similar advanced degree is a plus
Strong reporting and analytical skills; knowledge of Tableau an advantage
Previous experience in a sales operations role supporting Partner Sales team an advantage
8+ years of operations experience and demonstrated success in Sales Operations roles preferably in a global company
Experience working at a large-scale technology company is required; enterprise software is preferred
Demonstrated leadership in delivering results with large-scale, cross-functional teams, strong executive presence with the ability to influence without authority
Ability to collaborate and build effective relationshipsQualificationsAdditional Information
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About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & Benefits
You are a person with dreams, goals, and ambitionsboth personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.