Senior Systems Engineer
Posted on :
15-10-2022
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
15-10-2022
Job Description
Do you crave variety and challenges? Then this is the role for you! This is a truly employee-centric company with very low turnover. They support training and development and always promote from within. This growing company is a very family-friendly culture who offers a full range of benefits as well as time off for community service! They have a highly convenient location right off of a major highway. They do offer a hybrid work environment but are an "office first" culture
In this role you will get the opportunity to work with cutting edge technology ranging from managing hardware to fully managed solutions encompassing any or all of the following technologies: physical and virtual backup systems management, Cloud-hosted solutions, server architecture, VMware, Citrix VDI, Nutanix, etc.
Key Responsibilities
This is highly visible customer-focused role. The ideal candidate will have a very strong experience in virtualized environments and Citrix. Engineers are responsible for the overall system health of customer environments and develop and manage the strategic planning of customer infrastructure lifecycles. This is a Tier II/III support role and a rotating "call" schedule. Core hours are 7 AM-4 p.m. and the role could require local travel to customer sites and up to 20% of travel out of town for conferences, customer onboarding, customer support, etc.
Key Responsibilities:
Administer, maintain and upgrade backup solution(s) and customer infrastructure on a regular schedule
Responsible for the administration of IT Portal and overseeing of proper documentation/relationships
Implement, configure, test and maintain operating systems, application software, and system management tools both internally and externally
Collaborate with the SOC team to mitigate, patch, and harden customer infrastructure
Implement, configure, test and maintain operating systems, application software, and system management tools both internally and externally
Collaborate with the SOC team to mitigate, patch, and harden customer infrastructure
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain customer uptime, consistent backups, and redundancy strategies
Write and maintain custom scripts(Python or Powershell) to increase system efficiency and lower the human intervention time on any tasks
Partner with vendors and other IT personnel for problem resolution
Provide Incident Response (IR) support when analysis confirms actionable incident
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain customer uptime, consistent backups, and redundancy strategies
Write and maintain custom scripts(Python or Powershell) to increase system efficiency and lower the human intervention time on any tasks
Partner with vendors and other IT personnel for problem resolution
Provide Incident Response (IR) support when analysis confirms actionable incident
Core skills required:
* 5+ years of experience
Proven working experience in installing, configuring and troubleshooting virtual-based environments
Experience with RMM tools and/or automation scripts, such as ConnectWise Automate
Solid networking knowledge
Should be proficient and certified in at least one of the following: Citrix, VMware, Nutanix, Infrastructure, Operating Systems
Intermediate Virtual and/or Cloud experience with the Azure, VMware, Nutanix, or Citrix technologies
Proven working experience in installing, configuring and troubleshooting virtual-based environments
Experience with RMM tools and/or automation scripts, such as ConnectWise Automate
Solid networking knowledge
Should be proficient and certified in at least one of the following: Citrix, VMware, Nutanix, Infrastructure, Operating Systems
Intermediate Virtual and/or Cloud experience with the Azure, VMware, Nutanix, or Citrix technologies
* Experience with Python or Powershell scripting
Employment Type
Full Time
Key Skills
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