Transportation Coordinator
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Job Description
Job Summary:
The Transportation Coordinator coordinates the importing, transporting and rigging of our client's products including machines, robots and automation. Obtains quotes from vendors and works with sales and customers to successfully deliver our client's products in a timely and cost effective manner.
Essential Duties and Responsibilities:
- Maintains delivery schedules and tracks deliveries to ensure customer expectations are met.
- Updates and provides tracking information to customers, both internal and external.
- Monitors and provides tracking information to customers, both internal and external.
- Handles customer complaints and assists the Customer Service Division in reconciling damages to equipment and related delivery issues.
- Acts as expert in the understanding and application of INCOTERMS.
- Responsible for customs compliance.
- Maintains internal documentation, processes, procedures to ensure the company is compliant with all US and Canadian customs requirements.
- Responsibility for the relationship and operating procedures with customs brokers to ensure the company is compliant with all US and Canadian customs requirements.
- Negotiate contracts with outside transportation companies, including our client's manufacturing locations.
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- Analyzes delivery and rigging costs and recommends more cost effective methods of transportation.
- Maintains vendor relationships.
- Works closely with our client's production plants to provide fair transportation revenue splits.
- Prepares reports.
- Maintains delivery schedules, tracks deliveries to ensure customer expectations are met. Reports on such.
- Maintains responsibility for the profitability of the transportation/rigging cost center
- Performs other duties or special projects as required or as assigned by a supervisor.
QUALIFICATION REQUIREMENTS
Educational/Training Requirement:
Experience:
- Minimum 3 years related experience in the field of international transportation. Including experience in customs documentation, dispatching, purchasing and negotiating experience are required.
Licenses/Certifications:
- Broker's License is a plus.
Knowledge, Skills, and Abilities:
- Microsoft Office, CRM, SAP, US Customs ACE portal
- Good communication skills to exchange/supply information are necessary as this role interacts with other employees within the company as well as externally with suppliers and customers.
- INCOTERMS expertise
OTHER REQUIREMENTS
Travel Requirements:
- Minimal travel required
Physical Requirements:
Sitting at a computer and keyboarding is required for more than 2 hours at a time on a continuous basis. Ability to speak on the phone on a continuous basis is required. Attends conferences, between 1 and 2 hours in length, on an occasional basis.
Americans with Disabilities Act (ADA):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position.
Employment Type
Full Time
