Techno Functional Analyst with Retail and E-Commerce Experience

Job title: Techno-Functional Analytst with Retail and E-Commerce Experience Location: Wayne, NJ Duration: 6+ months Details: How you will contribute Coordinate with global IT Order Management team, mainly based in Europe Support local implementation as Order Management System specialist for the Americas markets, for 5 luxury brands, with hands-on role with both testing and production set-ups Manage the Order Management System regional configuration Troubleshoot operational and system related incidents and interact with other teams to find solutions Assist HQ in global project delivery. Support QA, UAT, training and rollout activities. Collaborate with other teams in the demand and change management processes Support roll out of omnichannel roadmap in Americas, coordinating stakeholders (local brand teams, IT team, operations, customer care, retail team, legal and finance teams) and feeding back to Central Product Management Team Support local testing, training, local project management Support on-going run of omnichannel systems by escalating or resolving issues in Americas Provides ongoing support to various stakeholders on new functionalities and change requests Who you are A professional with 2 to 5 years of experience in retail, supply chain or ordering information systems Experience supporting Manhattan Active Omni Experience understanding technical flows and data formats Hands-on, autonomous, with problem solving skills Rigorous, organized, committed, transparent Experience working with multiple business and technology stakeholders Manage autonomously little projects (e.g. Change Request implementation and Fiscal/Legal requirements) Relational skills, team-work oriented and collaborative Experience with JSON