Trainee AR Associate Caller

Primary Responsibilities of an AR Caller :

• Call Insurance companies on behalf of physicians and carry out a further examination on outstanding Accounts Receivables
• Prioritize unpaid claims for calling according to the length of time it has been outstanding
• Call insurance companies directly and convince them to pay the outstanding claims
• Check the relevance of insurance info offered by the patient
• Evaluate unpaid insurance claims
• Call insurance companies and check on the status of claims
• Transfer the outstanding balance to the patient if he/she doesnt have adequate insurance coverage
• If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)
• Make corrections to the claim based on inputs from the insurance company

Eligibility Criteria Required :

• Good organizational skills to implement timely follow-up
• Multi-Task
• Willingness to work in night shifts and weekends
• Excellent verbal and written communication skills
• Strong reporting skills
• Ability to follow established work schedule
• Ability to follow instructions precisely
• Computer savvy
• A knack for tact and diplomacy