Business Analyst with CRM

Title: Business Analyst with CRM
Location: Raleigh, NC, United States
Length: Long term
Restriction: W2 or C2C

Description:

Interview Type: Skype *** Very long term project; initial PO for 1 year, expect to go for 4+ years *** Remote during covid then onsite

Business Analyst for development of business requirements, for design, configuration of Dynamics 365 Solutions, webbased business solutions, and for the development and delivery of business process and IT application training material.

Overview

The Business Analyst (BA) is a key member of the Permitting Transformation project team with the North Carolina Department of Environmental Quality (DEQ). DEQ is the lead stewardship agency for the protection of North Carolinas environmental resources. DEQs Permitting Transformation Program is an exciting, departmentwide initiative to update and improve the permit process and provide better access to permit information.

The top three PTP goals are:

Streamlining permitting processes to ensure a consistent, transparent, and efficient permitting process across DEQ.

Modernize the permitting system online Create a webbased solution for applying, tracking and paying for applications.

Create publicly accessible data dashboards.

As the BA, you will bridge the gap between the business and IT and work closely with PTP project managers, developers, process engineers, specialists in DEQ divisions, and other DEQ and IT professionals to help guide the permit transformation process.

What You Will o

Collaborate with key teams and individuals to identify and produce business, user, solution, and functional requirements.
Facilitate requirements elicitation working sessions
Work closely with data specialists and architects to identify common data elements and attributes for various currentstate systems.
Produce user stories, story maps, simple user manuals, and related userfocused artifacts.
Help conduct user acceptance testing (UAT) sessions.
Create weekly status updates that include recent accomplishments, status of milestones, and risks, and other key activities.
Requirements

Understanding of general IT architectural principles, technical designs and specifications.
Understanding business requirements and translating them into specific software requirements.
Experience with evaluating information harvested through surveys and workshops, task analysis and business process description.
Excellent interpersonal skills
Team player and collaborator with a great attitude
Analytical thinker and problem solver
Bachelors or Masters degree in IT, Computer Science, or equivalent experience.
5+ years of demonstrable experience in business analysis work
Commitment to a 40hour work week.
Willingness to learn about the DEQ organizational structure
NicetoHave

BA experience with MS Power Apps Dynamics CRM in particular.
Wireframing and UX experience
Familiarity and experience with both waterfall and agile project management methodologies
Required Skills

10 Years of Understanding of general IT architectural principles, technical designs and specifications
5 Years of Understanding business requirements and translating them into specific software requirements
5 Years of Experience with evaluating information harvested through surveys and workshops, task analysis and business process description.
5 Years of Demonstrable experience in business analysis work
3 Years of BSc in Business, Engineering, Computer Science or related field, or commensurate experience
Highly desired skills

5 Years of BA experience with MS Power Apps Dynamics CRM in particular.
5 Years of Wireframing and UX experience
5 Years of Familiarity and experience with both waterfall and agile project management methodologies
Desired skills

5 Years of experience serving as the Lead Business Analyst on combined team of analysts and developers (desired)