Remote: The Netherlands, Germany, UK, France
We have an exciting opportunity for a passionate, results-driven CRM Manager to own the end-to-end planning and execution of the local CRM program for our growing Netherlands market.
Tasks
- Develop and deliver the CRM Roadmap for the Netherlands
- Deliver on leads and revenue targets from our existing customer and marketing subscriber base
- Focus on critical daily/weekly email marketing optimization and expand our direct mail and 1-1 messaging capability
- Optimize CRM performance by coordinating the product and offer selection with the Country Head
- Drive flawless execution of all CRM campaigns throughout the customer journey stages
- Continuously look for ways to improve reach, deliverability, engagement, customer retention, and CLV
Requirements
- Experience in customer relationship marketing and customer retention in an e-commerce environment
- Excellent writer with impeccable grammar skills
- Expert knowledge of best-practices email marketing
- Strong background in other CRM channels such as direct mail and 1-1 messaging platforms
- You have worked with Email Service Providers (ESPs) experience with emarsys is a plus
- An entrepreneurial mindset, strong communicational and analytical skills
- You speak Dutch on a native level and are fluent in English
Benefits
- A 100% remote job with no commuting and flexible working times
- A complete hardware package that we send to your home
- A dynamic environment with a start-up atmosphere and room for your own ideas
- To accompany Dreamlines on its way to becoming the global market leader
- A competitive salary and employee travel perks and discounts