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You will be updated with latest job alerts via emailResponsibilities:
• Involve in Control Tower procedures any of new customers acquired after a main implementation flow
• Monitor the IT systems (OTM) and ensure compliance of all operational procedures
• Be responsible for full consistency of UltraLogistik Ways of Working
• Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings
• Receiving and processing all transport orders coming from customers/requestors
• Respond to routine customer enquiries concerning service ordered
• Track the status of orders in the Oracle Transport Management System and communicate issues and solutions
• Prepare and monitor performance appraisal indicators (KPI) describing service level
Full Time