Sr. Manager - Plant Quality

Designation: Manager / Sr. Manager- Plant Quality

Function: Plant & Customer Quality

Qualification: B.Tech. – Electronics /Mechanical.

Experience: Total 10-12 years. Minimum

5 Years in lighting. Minimum 3 years in plant quality function.

Job Responsibility:

• Knowledge of PCBA, coating / plating, plastic Injection molding, rubber part, press shop and assembly processes.
• Knowledge of customer specific requirements (Export customers, TATA, Ashok Laylend, JBM, JCB, ITL, Ford & VW etc).
• Knowledge of lighting, legal and CoP requirement.
• Knowledge of problem-solving techniques like Six Sigma, Quality Circle and 8D etc.
• Analytical skill and able to facilitate the team on problem solving.
• Customer complaint handling (Line rejection and warranty) and define the robust counter measures against quality issue and complaints.
• Working experience on core tools (PPAP, APQP, PFMEA,SPC, MSA) and process related Quality documents.
• Understand the customer requirement and guide the internal team for implementation in processes.
• Facilitate the customer during customer visit and audit, closer of action after audit within specified timeline.
• Interaction with different functions and get the work done to support the customer related activities.
• Monitor customer score card. Control and improve the customer KPI within target.
• Monitor, control and improve the plant quality KPI.
• Monitor and guide the team to reduce the internal rejection and COPQ.
• Provide support to IQC and SQA for supplier related quality issues observed in the process.
• Good verbal and written communication skill.
• Able to handle team of 25 people in quality (plant and customer location).
• Knowledge of IATF 16949, ISO 45001 and ISO 14001. Certified process auditor as per VDA 6.3 and
  system as per IATF 16949.