Provides expert knowledge and experience in running a comprehensive Quality Management system for the program.
Possess the technical ability to develop executive Corrective Action Plan in response to third party nonconformance reports (NCR).
Coordinates the correction of minor problems with the functional area managers and acts as liaison with the Government Contract Officer Representatives (CORs) and Quality Assurance Representatives (QARs).
Evaluate how overall work center performance is meeting Performance Work Statement (PWS) requirements.
Implements ISO 9001:2015 Standards.
Ensures processes and procedures required are executed in compliance with project specifications, standards and safety and security requirements.
Review Work-center Plans, Standard Operating Procedures (SOP), Internal Operating Procedures (IOP) and Work Instructions (WI), to ensure they provide proper operational information and direction for performing all tasks.
Ensures QA Audit plans, and corrective actions are identified where any non-conformities or process deviations are identified and follow up these to conclusion. Direct corrective actions for all discrepancies and monitor compliance.
Evaluate and resolve customer complaints and take actions to preclude reoccurrence.
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