Inside Sales Associate

Our client is looking for an Inside Sales Associate for a perm role in Alpharetta, GA.

Skills:

1 -2 years customer service experience.

Creative, flexible, and innovative team player.

Commitment to excellence and high standards.

Basic competence in duties

Strong organizational, problem-solving, and analytical skills.

Excellent written and verbal communication skills.

Strong interpersonal skills.

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Proficient with CRMs (NetSuite and D365) and Microsoft Office.

Charismatic and willing to be a spokesperson for the company/brand.

Responsibilities:

Providing sales support to customers (i.e., part numbers, pricing, availability, answering simple product questions, etc.). Maintain high customer satisfaction

Assist in setting and monitoring sales targets for MRs

Providing support to sales team members such as RSM, DAE and MRs

Prospecting for new business via phone, email, social media and from CRM generated leads. Actively sourcing new sales opportunities

Schedule appointments, webinars, and demos, with new and existing customers

Updating the company CRM (Dynamics 365) with customer information and sales opportunities. Participating in company sales & marketing meetings

Performs other related duties assigned by Sales Director

Review leads and opportunities with sales team and establish strategy on how to close them.

Help customer partners develop promotions, marketing strategies, and events.

Network with key customers to identify and address specific needs

Act as the liaison between customers and internal teams ensuring clients requirements are met

Collect and analyze sales data and trends

Develop in-depth knowledge of product features and benefits.

Create a sales pipeline to accurately reflect the relative placement of sales prospects

Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls and sales orders