Configuring network hardware like servers, routers and switches
Upgrading and diagnose computer issues escalated from technical support
Troubleshooting switch and router issues
Assisting network architects with the design of network models
Manage and maintain various operating systems and platforms
Manage and maintain cloud applications like Office365
Manage and maintain storage like Qnap and virtualization
Deploying and updating software
Managing servers and their operating systems
Implementing security measures and basic testing
Managing cloud and physical network storage
Interface directly with the help desk and IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
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