drjobs WARRANTY COORDINATOR العربية

WARRANTY COORDINATOR

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1 Vacancy
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Jobs by Experience drjobs

0 - 6 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Monitoring warranty claims to ensure that they are handled properly
  • Coordinating with outside vendors to repair or replace defective products
  • Establishing procedures for handling warranty claims, including documentation requirements such as proof of purchase dates or serial numbers of products
  • Communicating with customers about their warranty rights and responsibilities
  • Resolving disputes between customers and manufacturers or retailers regarding product defects or malfunctions
  • Reviewing customer complaints to determine whether they warrant a response from a manufacturer or retailer
  • Maintaining records of all correspondence related to warranty claims, including contact information for all parties involved in the claim process
  • Reviewing warranty contracts to determine which products they cover and identifying any exclusions
  • Coordinating with insurance carriers to ensure that all claims are processed properly

Employment Type

Full Time

Department / Functional Area

Contract Management / Estimation / Tendering / Quantity Surveying

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