We are seeking a detail-oriented, enthusiastic individual who loves to travel for our Remote CustomerServiceRepresentative opportunity! As a Representative, you will be responsible for personalizing travel itineraries and booking travel for clients to destinations all over the world!
Job Summary:
As a Remote Customer Service Representative you will handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, event/ticket sales, and more.
ROLES & RESPONSIBILITIES:
- Research, Create, and Book exceptional itineraries for clients
- Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
- Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
- Work alongside of other team members
- Review budgets, and plan trips according to clients budget constraints
- Create promotional materials
- Stay up to date on changes and travel restrictions within the industry
- Promptly respond to all travel inquires and effectively communicate with clients pre/post travel
- Handle issues that may arise during the bookings and/or travel for clients
Requirements
REQUIREMENTS:
- Must be at least 18 years of age, and be authorized to work within the US
- Must be fluent in English
- Must be able to effectively communicate with clients
- Must have a smartphone with internet access, laptop is highly recommended
- Previous customer service background is a plus, but not required
Benefits
BENEFITS:
- Flexible Schedule
- Full Remote, Work From Home!
- Licensed & Bonded
- Personal Website
- E&O Insurance with Fraud Protection
- Daily Training Available
REQUIREMENTS: Must be at least 18 years of age, and be authorized to work within the US Must be fluent in English Must be able to effectively communicate with clients Must have a smartphone with internet access, laptop is highly recommended Previous customer service background is a plus, but not required