Language:High proficiency level in Englishlanguage
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Bachelor s degree (or 3 years of higher education)
Holds Certified Business Analysis Professional (CBAP) certificate from IIBA or equivalent, or Holds OMG Certified UML Professional certificate at advance level or equivalent
8+ years of IT relevant professional experience
Experience in: Performing and/or supporting user acceptance tests in at least 1 software development project with SharePoint as its core technology Maintaining and updating a backlog in Azure DevOps in at least 1 software development project Performing business analysis tasks in at least 1 project that was managed under the Agile project management methodology
End-user knowledge of SharePoint 2019 technology and essential knowledge of the core concepts used in SharePoint 2019
3+ years hand on experience in business analysis
Gone at least 2 times through the complete lifecycle of the software solution
Knows how to develop a Business Architecture and its elements
Expert in requirements elicitation and analysis
Knows specifics and limitations of the technologies of IS
Proficient in using systems modelling tools like Sparx Enterprise Architect, Aris Architect or others
Knows analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model etc.)
DUTIES/ROLE:
Elicits needs, analyses requirements and user stories
Transfers business, users and technical needs into business requirements specification
Models and documents Business Architecture including value chains, business processes, roles, capabilities and data
Maps business goals, project benefits, priorities, components, system features
Analyses available systems
Identify options for potential solutions
Produces business cases and feasibility studies
Maintains and tracks requirements in systems lifecycle
Supports business experts and product owners during definition of requirements and software development
Contributes to systems design, testing, quality assurance, change management
Responsible for designing, validating, and testing business processes for achieving business process excellence
Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes
Responsible for coaching Institution staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes
Collaborates with owners of end-to-end processes to continually seek out process improvements
Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)
Researches leading/best practices for benchmarking processes
Partners with Institution to understand strategic direction and develop a roadmap for achieving breakthrough process improvements
Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs
Quantitatively analyses business processes, performing cost-benefit and what-if analysis
Plans organizational changes process
Implements performance monitoring systems for business processes
Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)
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