We want an integration marketplace that’s scalable for developers and simple for marketers. Our customers can’t be successful without integrating their data with us. Yet less than half of them do. We plan to build a platform that enables developers outside of Customer.io to configure key areas of our product.
We want a market-leading automation experience that supports many-to-many relationships (e.g. Accounts & Users, Orders & Products). No one in our industry does this well. If we play our cards right, we’ll replace gnarly custom code with no-code automations, like the ability to message candidates in a job marketplace when a new job matches their preferences.
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