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You will be updated with latest job alerts via emailMain Purpose of Job
End User Deskside/Remote support
device imaging maintenance and support
Support the infrastructure devices (Laptop, desktop, tablet, printers, mobile devices, phones, audio-visual ......) including services.
End User induction training
Meeting/Conf Room support
VIP User support
Compliance activities related to user security
Server & IT Room monitoring
Third Party support & facilitation
Reporting, and Asset (software & hardware) management reporting
Ensure resolution of all tickets (Ex. Incident, Request) within SLA timeframes and GLOBE standards.
Hardware stock management
Manage small projects.
Basic knowledge of permissions on servers.
Basic networking knowledge.
Basic application knowledge.
Full Time