Move and Change Manager

Job Role

To be actively involved in the all-round Move Management from inception and programme development to completion and delivery.

You will manage and coordinate a team of people and resources to deliver a commercial move that is efficient cost effective and on time. You will make sure your team acts appropriately and displays excellent customer service at all times.

• Provide a single point of contact to the client ensuring responsibilities for relocation activities are clear
  

• Resource and maintain a list of staff with the appropriate certification and training for the job
  

• Work with the project teams/manager and assist with the move management and operational resource planning as required for the move
  

• Assisting the project manager with information to help plan the moves including the provision, relocation, audit, and collection of equipment needed to aid the physical relocation and manage the operative of the equipment
  

• Liaising with the client to assist with the planning of the move
  

• Reacting with ad hoc requests, ensuring resources and equipment are allocated appropriately
  

• Assess the best routes in and out of the building including taking note of restrictions enforced by the building, local authority etc. or any parking/loading restrictions.
  

• Planning and agree which entrances, exits and service yards will be used in the relocations taking particular care and attention to security, client s workflow, and ensuring this information is handed to the Operations Manager for the Move Teams
  

• Arranging parking dispensations as required
  

• Managing relocation process on time and inception to completion, on budget, meeting challenging programmes and requirements
  

• Developing and deploying change control and risk management procedures
  

• Ensuring that relocations align with corporate and planning guidelines and processes
  

• Deliver move programme and phasing plans according to agreed methodology
  

• Checking and verifying the origin and destination space plans
  

• Ensure consistent communication with all stakeholders making sure everyone knows what is happening at all times.
  

• Robust management of relocation cost and change requests
  

• Attend schedule move meetings
  

• Ensure the highest customer satisfaction.
  

• Complete all required documentation for moves, ensuring the client has done the same and all documentation reaches the required department in good time.
  

• You must be able to demonstrate how you can be compliant with all accreditation and industry required standards.
  

• Be mindful and be able to develop potential further move opportunities
  

• To ensure the accurate entry of data input to relevant company system
  

• Ensure an invoice is processed on the completion of the work.
  

Benefits