Business Operations Design Analyst

About Soldo

Who we are

Combining smart company cards with a comprehensive platform, Soldo makes it easy to manage business spending.

We re proud to be one of Europe s fastest growing fintech companies and supported by the world s leading investors, who also back Facebook, Spotify, Monzo, Slack, Citymapper, and Deliveroo. Today, we have 30,000+ customers across Europe, offices in London, Milan, Rome, and Dublin, and a team of over 300 people from more than 30 nations. Diversity is one of the reasons we thrive.

We re helping businesses shift the focus away from financial admin, so people can dedicate themselves to building a better business. Our automated platform for spending and expenses gets the drudgery out of the way, so everyone leaders, finance teams, and all employees can finally hit their stride. After closing more than $180m in our Series C funding round, we re investing in our people and our product to achieve our mission, and we hope you ll help us make a difference.

In line with our growth, we are now looking for Business Operations Design Analyst to join the Technology team at Soldo.

The Role

Business Operations Design (BOD) directly supports Soldo s executive team in addressing some of organisations most pressing challenges in the pursuit of growth.

The purpose of the function is to i) support and accelerate the implementation of new growth initiatives within and across divisions by defining the required operating models and processes and coordinating their translation into technology development specifications as well as to ii) identify and tackle existing inefficiencies within the organisation.

The team will work in concert with the functional operations teams and the technology teams to operationalise these changes and will engage with stakeholders across and at every level of the company.

BOD at Soldo is a great opportunity for anyone looking to become an independent scale-up operator, with experience in standing up technology-enabled operating models and processes in a fast-paced environment, spanning domains that include go-to-market, financial services, customer care and technology.

As a BOD Associate, you will have the following responsibilities:

Collaborate with the executive team and the rest of BOD to identifyhigh-priority growth initiatives to support from design to implementation as well as core business activities requiring process re-design

Assist the function in prioritising which activities to address based on a top-down analysis of expected costs and benefits

Manage end-to-end implementation of your assigned projects, including:

1. Design processes and operating models to execute the target activities that are aligned with the corresponding business objectives, minimising resources required and automating to the extent possible through the use of technology

2. Document process maps, technical specifications, roles and responsibilities, training plans and quality standards

3. Operationalise the new processes, working closely with technical teams to progress any technology delivery

4. Measure the outcomes associated with the project to monitor success

Provide regular updates on ongoing projects to the executive team and the rest of BOD

1-3 years working as a consultant in management or technology consulting (MBB, Big Four, Accenture) or in a strategy or business operations role at a tech company, scale-up or start-up

Experience in driving growth and process improvement projects, with a desire to take end-to-end ownership of workstreams

Experience in coordinating digital implementation projects

Strong people skills and ability to engage with stakeholders at every level of the organization

Ability to bring structure to new problems while maintaining the flexibility to refine and adapt the direction over time

Ability to define a plan and adhere to the specified timeframes, managing expectations throughout

Ability to communicate complex ideas effectively, both verbally and in writing

Excitement to contribute to the rapid scale-up of Soldo, the company defining flexible spend management across Europe

Our Benefits

Competitive salary

Private healthcare for you and your family

Pension scheme

Genuine career development opportunities (we love to see you succeed) - including your own annual 500 career development budget

Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme

Flexible working options including working from home, our Marylebone office and access to any WeWork office space

60 days work anywhere even outside the UK if you want

25 days off a year, plus public holidays and an extra day off on your birthday

Up to two volunteering days per year

Your own personal company Soldo card

Employee Assistance Programme access to qualified therapists and counsellors

Wellbeing portal and app - which includes health checks, fitness and diet plans

Discounted bike to work scheme offering discounts on purchasing a bicycle

Some important stuff; To meet our regulatory obligations as a financial services company, we will need to process background checks for all new employees. This will include Criminal and Credit checks. If you have any concerns or questions, please talk to the recruitment team on application. Soldo recognises that no two people are alike and offer equal opportunities to all regardless of gender, age, disability, race or sexual orientation