For our client, a Branded hotel in Leuven, we are looking for aFront Office Manager.
Key Responsibilities of Front Office Manager:
- Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
- Overseas and participates in the prompt and courteous check in and check out of guests
- Utilises leadership skills and motivation to maximise team member productivity and satisfaction
- People developer/exporter
Requirements
Requirements of Front Office Manager:
- Proficient in all Front Office and Guest Relations procedures to be a resource when needed
- Fluent in English, Dutch and/or French a great asset
- A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team - member management
- Commercially aware
- Driven and ambitious to inspire the team to consistently deliver and exceed service standards
- Clear thinker with excellent communication abilities
- Strong working knowledge of Opera Property Management System
Benefits
- Full time contract
- Great company to work for
- Competitive salary + benefits
- Proficient in all Front Office and Guest Relations procedures to be a resource when needed - Fluent in English, Dutch and/or French a great asset - A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team - member management - Commercially aware - Driven and ambitious to inspire the team to consistently deliver and exceed service standards - Clear thinker with excellent communication abilities - Strong working knowledge of Opera Property Management System