Ensuring that all banking procedures are followed to ensure security and regulatory compliance
Reviewing account activity to identify potential fraud or money laundering activities
Interacting with customers to provide information about banking products and services and resolving customer issues
Training new employees in the policies and procedures of the bank
Determining loan eligibility by reviewing borrower applications for mortgages, business loans, auto loans, student loans, equipment financing, insurance policies, and other types of loans
Reviewing loan applications for completeness and accuracy before forwarding to underwriters for approval
Coordinating with vendors to process loan applications and appraisals, prepare closing documents for loans, and handle other paperwork related to loan transactions
Establishing and maintaining relationships with other departments within the bank such as accounting, risk management, and internal audit to ensure smooth operation of the department
Tracking and reporting information related to loans, including delinquency rates and loss projections
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