Business Analyst Operations I

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our Client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Position: Business Analyst Operations I

Location: Waterloo IA 50613-8000

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

Job Description:

• Responsible for evaluating existing business processes, recommends and implements process improvements, assist and/or leads resolving business process problems and serves as a resource for addressing daily production or process related issues.

• May include developing recommending and implementing pricing strategies, developing Order Fulfillment Process (OFP) processes and recommending master schedule changes. Duties: Evaluates existing business processes and assists in resolving issues that arise relating to those processes. Ensures that unit processes are in alignment with the Division processes and objectives.

• Manages the Order Fulfillment Process by developing, recommending and implementing strategies to the master schedule. Investigates, analyzes and resolves business process issues in order to correct deficiencies, reduce costs and improve processes and performance.

• Analyzes business forecasts, recommends changes to the business schedules and creates and maintains master production schedules and shipping schedules.

• Participates in and facilitates regularly scheduled meetings with management and representatives from the factory and marketing to discuss current and future business process needs, both current and future.

Description of the major duties performed in this job.

• Forecast new parts and manage part availability

• Develop global service part forecasts for newly adopted service parts using historical data, engineering and product support input, and product and component knowledge.

• Participates in, and facilitate regularly scheduled meetings with representatives from product support, supply management, engineering and marketing to define service part requirements.

• Review service part forecasts and recommend adjustments to the forecast and ordering activity.

• Execute business activities in alignment with the Division processes, policies, and objectives.

• Manages the Order Fulfillment Process to ensure service part availability by developing, recommending and implementing strategies to meet the master schedule.

• Analyze metrics and data to improve business processes to improve overall customer experience with service part support performance.
  

QUALIFICATIONS:

• Technical Skills & Knowledge, required:

• Specialized skills, knowledge and abilities needed to perform the essential functions of the job.

• Ability to analyze information, and make trade-off decisions.

• Supply management experience.

• Excel proficiency.

• Demonstrated team skills and written and verbal communication skills.

• Ability to create and deliver status update presentations.
  

Technical Skills & Knowledge, preferred:

• Specialized skills, knowledge and abilities that will aid in performing the functions of the job.
  Experience in service support environment.

• Project management skills.

• Proficiency with SAP and Microsoft Office suite.

• Proficiency generating reports from various data bases and computer systems.

• Data analytics and statistics.
  

Education:

• Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.

• Degree in a Business/Management discipline or equivalent experience. - University Degree (4 years or equivalent)

• Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)

• Degree in a Supply Management discipline or equivalent experience. - University Degree (4 years or equivalent)

Relevant Work Experiences:

• Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.

• Experience in planning, organizing, and implementing engineering projects.

• Manufacturing and/or operations experience.

• Experience working in supply management such as purchasing, warehousing, logistics, service parts management and procurement, etc.

TekWissen Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.