Officer Service Delivery
Posted on :
26-09-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
26-09-2022
Job Description
- Providing support to customers on an as needed basis, on processes such as account opening, modification, transfer and closure, etc.
- Answering routine questions and provides standard information. Guiding our customers on how to get the best out of their relationship with the bank
- An ability and desire to act autonomously and independently resolve issues, however knowing when to escalate
- Promotion and education of self service channels for customers
- Collaborating with User experience teams for UI and UX designs creation
- Dealing with customers patiently and diplomatically
- Define process and service improvement areas
Employment Type
Full Time
Company Industry
Department / Functional Area
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