drjobs Business Analysis Specialist العربية

Business Analysis Specialist

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1 Vacancy
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Jobs by Experience drjobs

0 - 8 years

Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

SAR 11000 - 15000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Define and develop customer experience KPIs and manage performance tracking system, and follow-up on customer experience and satisfaction improvement initiatives in coordination with related stakeholders
  • Design and run customer experience surveys, fielding of surveys, and reporting on a periodic basis on customer satisfaction
  • Participate in planning STC’s analysis and reporting projects, by providing all relevant statistics and documentation, in a timely manner.
  • Participate in performing complex analysis of STC’s business, market and performance data and reviews all relevant reports to ensure accuracy.
  • Participate in implementation of analysis and reporting procedures in compliance with all relevant procedural, documentation and legislative requirements.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Sales / Business Development

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