Product Manager SRE (f/m/d) - Potsdam, Berlin or 100% remote within Germany

Hi there!

You are a Product Manager (m/f/d) with passion for digitalisation and Site Reliability Engineering practices? Great! We should get to know each other. In this role, you will support us in building services and setting up practices to properly manage the service levels.

Your future role

• Work closely with our SRE team, preparing the user stories and prioritizing the backlog in a logical structure.
• Engage with and inform internal stakeholders (teams, leadership, partners and customers), e.g. in OKR planning and reviews, risk management assessments, impact framework, and planning sessions.
• Help shape the SRE team s roadmap together with the key stakeholders (especially platform teams and senior management).
• Refine and improve service-level objectives and agreements for infrastructure services, in collaboration with other development teams.
• Partner closely with the compliance team to strengthen the reliability of the company s services and renew quality certifications.
• Drive large refactorings to improve engineering excellence.
• Produce product-related documentation (including requirements, specifications, designs, key features, blog posts, or business cases), through collaboration with legal, technical writers, and other experts.
• Contribute to planning, estimating, requesting and invoicing direct and indirect infrastructure costs for the corresponding funded projects, thereby managing a portfolio of relationships with external suppliers and infrastructure partners.
• Gather usage insights, participate in the coordination of incident management processes, review on-call-duty schedules, and drive continuous process improvements recommendations.

What you need to succeed

• Experience in driving Site Reliability Engineering practices
• Having a proven ability to develop solutions dealing with sensitive personal data (such as protected health information) would be a big plus! Same with experience contributing to compliance topics such as GDPR, ISO 27001, or similar.
• Solid foundations in Site Reliability Engineering.
• Fluent in written and spoken English, German is a plus.

Why you will love working with us

• Actively contribute to developing digital health solutions with a direct impact on the health and quality of life of others.
• Nonprofit work with a purpose: With us, you will find a fulfilling and meaningful task in a nonprofit environment that will advance our society.
• A diverse team of professionals from over 30 countries working together from 3 locations (Potsdam, Berlin, Singapore).
• Free professional German classes.
• A generous education budget of up to 2000 and 2 education days per year (pro rata depending on your working hours) for courses, books, conferences, and your professional development.
• Mobility support in the form of a monthly ticket (depending on your contract and location).
• Real Work-Life-Balance with flexible working hours, 30 days of paid vacation and various remote work models (100% remote, hybrid, 100% office).
• The option to work abroad remotely up to 2 months per year in GDPR compliant countries depending on your role and responsibilities.
• Support for your mental health: Weekly digital meditation sessions, one-on-one psychological sessions or peer group sessions with Likeminded.
• A first-class corporate health insurance and company pension scheme service.
• Numerous discounts, thanks to our partner Corporate benefits , for retailers, travel and much more.
• Regular knowledge transfer through all hands , town halls and Knowledge4Life events.
• Several employee driven initiatives, every new colleague is welcome to participate in (for example the Climate initiative or Diversity, Equality & Inclusion ).
• An extensive and detailed on-boarding program to make your start at Data4Life as efficient and smooth as possible.

Good to know

• We especially welcome applicants from the LGBTQI+ community, people with a migration background, people of color, and individuals with disabilities or chronic illnesses to the team.
• If you need support or special assistance during the application or interview process due to a disability, please feel free to let us know and we are happy to accommodate you as much as possible
• The contract is indefinite.
• You can work remotely, but only within Germany.
• Please enclose your complete documents (CV, letter of motivation, references, salary expectations and earliest possible starting date) with your application.