SHIFT SUPERVISOR
Posted on :
17-09-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
17-09-2022
Job Description
- Create schedules based off of employee availability, and coordinate shift activities and tasks based on the team’s experience and skill set; plan ahead for situations where an employee doesn’t show up or is unable to cover his or her shift
- Greet each employee as they arrive for a shift, and confirm that he or she is aware of designated responsibilities; provide encouragement and evaluate job performance in a personal setting when necessary
- Participate in providing customer service by welcoming customers, answering their questions, pitching current promotions and ringing up purchases
- Maintain an organized and professional storefront by setting the precedent of organizing, cleaning and adjusting displays that lack order
- Oversee all cash management, including payments received and refunds given; thoroughly count and document end-of-shift cash amounts, and keep track of discrepancies for reconciliation purposes
- Intervene in situations where a customer is dissatisfied with a product or the service received; come up with viable solutions that reflect the company’s integrity and are beneficial to the customer
- Collaborate with other shift managers to provide trainings to employees on company policies, procedures and required conduct
- Manage inventory counts, and use specific algorithms and fulfillment software to determine how much product to order
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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