Works with business leaders and subject matter experts to explore and gather key requirements and objectives
Navigates cross-functional needs and objectives to develop aligned viewpoints & outcomes
Assembles appropriate stakeholders & teams to complete defined project/program outcomes efficiently & effectively
Establishes and leads the overarching program governance with Executive Sponsors Communicates transparently, whether it be raising risks/challenges to senior leadership or ensuring the team knows what needs to get done
Clears obstacles and impediments so that the team can achieve successful business outcomes
Works with key stakeholders to achieve outcomes and key performance metrics
Manages business cadence and operating rhythm; provides guidance to the Customer Success leadership team
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