Senior IT Support Analyst
Posted on :
06-09-2022
Employer Active
1 Vacancy
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Jobs by Experience
10 - 15 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
06-09-2022
Job Description
- Performing installation, training, maintenance, troubleshooting and repair of all OpCo desktop hardware and software technology.
- Assisting in the setup and operation of audio-visual hardware as required by end user.
- Determining the appropriate hardware and software based on corporate policy and end user requirements.
- Responding to incidents within SLA or within a timely manner with appropriate level of urgency and following up with customers on all issues.
- Escalating incidents and questions to appropriate support groups.
- Ensuring all service feedback and updates are provided in a timely manner to all stakeholders.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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