Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
Oversees laundry operations
Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
Manages spring cleaning schedules
Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate
Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
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