Our client is a multinational manufacturer of reciprocating compressors. They are currently recruiting a mechanical or industrial engineer having atleast 5-7 years experience in Field Service of reciprocating compressors.
Job Responsibilities
- Maintenance and overhauling of compressors and auxiliaries, with extensive experience in Hyper Compressors.
- Working outdoor and indoor as well on LPG/LPM & LNG ship carriers.On request, provide assistance to our repair center at our work shop facilities.
- Able to work independently.
- Advise customers of new developments (opportunities to upgrade older equipment) and requirements regarding stocking of spare parts, service requirements and techniques.
- While on customer premises bring to the customer s attention any deficiencies or potential hazards observed.
- Maintain a good professional relationship with all customers.
- Ensure all service work is completed within the allocated time frame and meets with total customer satisfaction.
- Customer-focused and responsible team player with the ability to forge relationships.
- Support local field service team to provide optimum services to fulfil the contractual obligation, customers satisfaction and building up a permanent healthy relationship between parties and actively search for new opportunities.
- Project cost monitoring and managing forecast materials and services required to execute jobs in the quickest time.
- Maintain and revamp existing control systems including troubleshooting, retrofit or revamp.
- Ensure all service work is completed within the allocated time frame and meets with total customer satisfaction.
- Responsible for organization and administrative duties which are connected to the work.
- Provide a technical report of all service work in accordance with the companys reporting standards for each assignment.
- Provide technical assistance / advise to the companys agency.
- To help Clients with their problems or complaints and to achieve a satisfactory solution.
- Communicate regularly with product specialists at the companys headquarters.
- Act always in accordance with Company standards and procedure for Health, Safety and Environmental.
- Respond efficiently to the demands of administration procedures imposed either by th company or its entities.
- Travel activity to approx. 80% in the Middle East region and worldwide when required.
Requirements
- You have a passion for customer focus, a strong service orientation, enjoy working with people from different nationalities and possess excellent interpersonal skills.
- You are of a reliable and communicative nature and have strong analytical and organizational skills.
- A high degree of independence, communication skills in discussions with international clients and a highly developed quality conscience are characterizing your personality.
- You have a bachelors degree in mechanical engineering.
- You are fluent in the English language orally and written and you are familiar with the following IT applications (MS-Office; SAP; MS Dynamics CRM.
You have a passion for customer focus, a strong service orientation, enjoy working with people from different nationalities and possess excellent interpersonal skills. You are of a reliable and communicative nature and have strong analytical and organizational skills. A high degree of independence, communication skills in discussions with international clients and a highly developed quality conscience are characterizing your personality. You have a bachelor's degree in mechanical engineering. You are fluent in the English language orally and written and you are familiar with the following IT applications (MS-Office; SAP; MS Dynamics CRM.