Small Claim Specialist - Debt Collection
Posted on :
26-08-2022
Employer Active
1 Vacancy
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Job Description
- Manage a portfolio of high value customer debts and small claims.
- Actively collect payments from customers/defendants with unpaid invoices.
- Answer account queries and take responsibility for resolving disputes by engaging front and back-office teams to ensure that concerns are actioned correctly.
- Engage with senior internal and external stakeholders to negotiate payment plans and settlement offers.
- Liaise with internal Legal Counsel where necessary.
- Explain and defend service agreement terms as appropriate.
- Review accounts and compile paperwork for small claims filings.
- Draft Court documents and submit documents online/offline as needed.
- Represent IWG in (virtual) small claims court hearings as necessary.
- Plan and organise workload to ensure Court deadlines are met.
- Involve local IWG representatives as needed.
- Track small claims case status and ensure all systems and document records are updated.
Employment Type
Remote
Company Industry
Real Estate
Department / Functional Area
Administration
Key Skills
- Management
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