Actively collect payments from customers with unpaid invoices
Answer account queries and take responsibility for resolving disputes by engaging front and back-office teams to ensure that concerns are actioned correctly
Explain service agreement terms as appropriate
Manage customers who are resistant by remaining polite, tactful, honest, and firm
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.