Work as resident engineer with customer on Aramco office;2.Process IMS network issue with TAC/GTAC support;3.Prepare IMS related network change solution and implement the solution on live IMS network;4.Perform IMS network heathy check according checklist;5.IMS network spare part change;6.Send weekly/monthly maintenance report to customer with dedicate template;7.Trouble shooting IMS network failure with customer;
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