Product Support Specialist
Posted on :
06-08-2022
Employer Active
1 Vacancy
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Job Description
- Provide consulting to Exponea users through live chat or other channels if needed, covering topics such as:
- Product and technical questions about the Exponea platform and related technologies (Shopify, Google BQ, push notifications)
- Questions about different marketing related topics (e.g. emailing)
- Helping our clients understand how to create reports, segmentations, campaigns or analyses in their respective projects
- Diagnose requests, walk customers through the problem-solving process and/or refer the most specialized cases to experts
- As an expert, provide help to other consultants with advanced use-cases
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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