Provide prompt and courteous service: both on the phone and in person.
Demonstrate friendliness and proper phone etiquette with every customer.
Maintain a professional appearance and work area.
Provides general information regarding routine inquiries from customers, and refers non-routine, sensitive, and/or complex requests for information and other inquiries or complaints to the reporting Manager.
Receives and greets customers and visitors.
Assists visitors with registration and badge assignment following Security procedures.
Maintains applicable records and files, directories, correspondence, and other related material. Coordinates off-site storage and shred boxes. Coordinates with copier service and repair.
Provides assistance in preparation and distribution of materials.
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