identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments
design and expand training and development programmes based on the needs of the organisation and the individual
work in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level
consider the costs of planned programmes and keep within budgets
plan and assess the 'return on investment' of any training or development programme
develop effective induction programmes for new staff, apprentices and graduate trainees
monitor and review the progress of trainees through questionnaires and discussions with managers
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